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Program manager who has a passion for delivering quality and are looking for a place where your abundance of ideas will be welcomed and supported? You may just have found your dream job. MSCIS IS (Manufacturing, Supply Chain, Information & Services, Information Solutions ), is global Engineering team that delivers Line of Business applications to support our the rapid growth of our business. Currently there are 165 applications in our portfolio and this is growing. The applications include revenue systems, forecasting and planning, returns & reburbishment, sales, business intelligence and much more based on core Microsoft platforms including Azure, SQL, Biztalk, MOSS, MS CRM, MS Dynamics AX and more. Application portfolio also includes third party products like SAP R/3, APO, ADAM, ADOBE desktop publishing products etc. We engineer applications from the ground up specific to the requirements of the business, and we need people who are passionate about delivering a high quality bar into production.

Roles/Responsibilities The MSCIS IS team is seeking a highly motivated Senior Program Manager to be a part of the program management team driving projects that support E&D business. As a Senior Program Manager, you will be responsible for deeply understanding our clients’ needs, both end-user as well as developers, translating those needs into detailed plans and designs for software engineer consumption, and gaining broad consensus on those plans and designs with a wide variety of constituents. Key deliverables include Project plans, use-case development, functional specs, configuration specs, and detailed work breakdown structures to enable the engineering team to confidently estimate and then develop capabilities for the business, on time and on budget. Successful candidates will have demonstrated expertise and knowledge in MS technologies like .NET, Sharepoint, Biz Talk and SQL server and an aptitude for driving technical requirements and finally – and most importantly – a deep interest in maintaining high quality customer Focus. The candidate will have working knowledge of .Net, ASP, SharePoint Technologies, SQL, and services oriented architecture technologies, along with the ability to integrate with 3rd party off-the-shelf and custom in-house solutions. Experience in implementing business solutions on MS CRM, MS Dynamics AX would be an added advantage. The candidate will need to communicate at many organizational levels, balance daily support needs with long-term strategy, and successfully converting project plans into software reality. It is desired that the candidate have a demonstrated ability to work successfully in a matrixed organization with multiple customers/owners, along with both direct employees and dotted-line reporting talent.

Responsibilities

• Leads the multiyear vision and strategy for end to end solutions

• Partner with Solution Delivery, Enterprise Architecture, Dev, Test and support teams in analyzing requirements, analyzing data impacts, proposing designs, developing specs, converting these out to detailed designs, and finally driving the designs to completion through virtual team leadership across PM, Dev, Test and Support and with exit criteria for milestones

• Engage solution delivery managers and IT engineers effectively building a ‘trusted advisor’ relationship with these teams through consistent on-time, on-budget and High quality delivery

• Act as the virtual team owner of your feature through the SDLC, balancing resources, schedule, scope, and commitments required to deliver the feature

• Manage program budget and effectively manage Forecast and Actuals

• Remove obstacles and create clarity and consensus to lead decisions on end to end solutions

• Lead the risk management plan for an end to end solution and ensure compliance with the delivery framework

• Coordinate deliverables and dependencies with other teams across business/IT groups to hit project milestones

BASIC QUALIFICATIONS:

• 12 + years of overall experience with 10+ years in IT/ Engineering experience, and 7+ years operating in a complex, multi-system customer data mastering environment

• Experience with shipping multiple full project release as Project/Program Manager, from release inception through post go live support

• Excellent project management skills and extensive IT project management experience with complex projects, with a track record of successful launches on time and within budget

• Past programming experience in Microsoft technologies or programming/customization experience

*Excellent communication, client relationship skills, and customer experience focus

• Demonstrated passion for quality and attention to detail

• Effective time management in complex situations

• Excellent interpersonal skills to build positive working relationships across groups and all management levels

Preferred Qualifications:

• Experience working with SharePoint, Biz Talk as well as a good understanding of Microsoft Office SharePoint Server (MOSS) 2007, MS CRM, Ms Dynamics.

• Experience with relational database development using MS SQL 2000/2005 server

• Experience or exposure to SAP R/3 or SAP APO systems would be an added advantage.

• Experience working Using Agile based Scrum Methodologies.

• Ability and willingness to work in a team environment and report daily, weekly, and monthly status

• High degree of professionalism, especially when faced with critical and intense situations

• BA/BS degree in Computer Science, MIS, engineering or a related field; MBA preferred

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